Privacy Policy

Last updated: May 12, 2026

This Privacy Policy describes how FB Live Order System ("we", "our", or "us") collects, uses, and shares information when you interact with our Facebook Page through comments and Messenger messages.

1. Information We Collect

When you interact with our Facebook Page, we may collect the following information:

• Facebook User ID and Page-Scoped ID (PSID): Used to identify and respond to your messages.
• Display Name: Your Facebook public name.
• Messages and Comments: Text content you send to our Page or post on our Page.
• Product Code Requests: Product codes (e.g., "CF A001") you mention in comments or messages.

2. How We Use Your Information

We use the information collected to:

• Automatically respond to product inquiries during live broadcasts.
• Send product details (name, price, stock) via Facebook Messenger.
• Process and manage your order requests.
• Improve our customer service.

3. Information Sharing

We do not sell, trade, or share your personal information with third parties, except:

• Facebook/Meta: Information is processed through Facebook Graph API and Messenger Platform as required to deliver our service.
• Legal requirements: If required by law or to protect our rights.

4. Data Retention

We retain your information only as long as necessary to provide our service and comply with legal obligations. You can request deletion of your data at any time by contacting us.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access the information we hold about you.
• Request correction or deletion of your information.
• Opt-out of communications by blocking our Page on Facebook.

7. Facebook Platform

Our service uses the Facebook Graph API and Messenger Platform. By interacting with our Page, you also agree to Facebook's Terms of Service and Privacy Policy. For more information, visit Facebook Privacy Policy.

8. Children's Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

• Email: nayasit2546@gmail.com
• Facebook Page: บีบีชูก้า WSB